Recently in an article on Investors.Com entitled “The Birth of An Industry” Reinhardt Kraus explains why some high finance moguls believe the next cyber giant is AI startup. This market is ready to take off, but it takes a savvy investor to sort through the technologies which are contributing to the new boom. Retail sales is one area where AI is extremely effective.
Chip companies like Nvidia are cashing in on internet sales to companies with AI software technology like Amazon, Microsoft, Home Depot, and Walmart. When chips by Nvidia’s are coupled with software like Sentient AI Recommendation Engine sales really take off. Sentient Technologies creates the software that drives the online sales for these marketplaces. A customer shops online at any time of the day or night and any day of the year, so it makes sense to take advantage of the valuable resources offered by software like the Sentient AI Recommendation Engine.
The recommendation engine allows for marketing automation and it is effective in addressing customers needs and concerns. A human salesperson has limited interaction with a customer, but through this software technology, the customer is accompanied through their entire shopping experience. The engine draws on massive databases created by the individual shopper and those with similar habits. It presents colorful and intuitive displays that are one click easy for the customer to access. We have all seen “Customers who have bought..” on internet shopping sites such as Amazon and Home Depot and we know how effective they are by our own experiences.
Helpful hints are offered to the customers concerning shopping baskets, email notifications and immediate chat with customer service if needed. The Sentient AI Recommendation Engine offers this intelligent interaction. Amazon’s inventory base is more generalized than a company like Home Depot’s, but the capability is present in the engines to allow a vendor the ability to customize the shopping experience to fit their inventories.
Shopping personalization by a recommendation engine cannot be matched by a human salesperson because the engine is available to each customer for the entire time they are shopping. As the shopper browses this cutting-edge AI software is gathering and storing the taste and preferences of each customer that visited the site.
For further reading on this fast-growing industry, Sentient Technologies has an interesting article on its website entitled “How to Keep your Sales Momentum Rolling.” Sentient AI has offices in San Francisco, Hong Kong, and Amsterdam.